International Shipping

We can cancel orders before they are shipped! If you’d like to cancel an order, please email us with the request immediately at service@bearblend.com, along with your order number. Customer service makes sure to check all requests before pack and ship processes orders, and will be able to assist with the request before pack and ship begins!

However, once an order has been processed and a tracking number has been sent out, we cannot cancel the order. We do accept returns on unopened products, please see “Can I return products?” for more information.

We can edit orders before they have been shipped! If you’d like to update your address, please email us with the request immediately at service@bearblend.com, along with your order number. Customer service makes sure to check all requests before pack and ship processes orders, and will be able to assist with the request before pack and ship begins processing orders for the day.

We can edit orders before they have been shipped! If you’d like to update your address, please email us with the request immediately at service@bearblend.com, along with your order number. Customer service makes sure to check all requests before pack and ship processes orders, and will be able to assist with the request before pack and ship begins processing orders for the day.

We do ship to most countries! We use United States Postal Service International, which works with the receiving country’s local postal service to clear customs and make deliveries.

It is important to point out that once the receiving country’s postal system receives a package for customs clearance, we lose tracking updates! Each country has its own unique scanning system and procedure, and international tracking is usually not available.

If you would like, we can arrange for other international delivery services! Please email service@bearblend.com and we can send over some quotes for you to review. The most common request is DHL. DHL is faster (3-5 business days), but they always charge taxes and duties and it can get incredibly expensive very quickly. They will charge more for both delivery and customs and taxes.

Please reach out to service@bearblend.com! All we need to know is what you’d like to order and the zip code and country associated with the shipment’s destination. We’re always happy to send over extra information!

International shipments’ timelines can vary, depending on the receiving country and their customs clearance capabilities. United States Postal Service International claims to take up to 6 weeks for delivery. The usual timeline is 2-4 weeks, but it really depends on the receiving country’s customs process.

If you would like, we can arrange for other international delivery services! Please email service@bearblend.com and we can send over some quotes for you to review. The most common request is DHL. DHL is faster (3-5 business days), but they always charge taxes and duties and it can get incredibly expensive very quickly. They will charge more for both delivery and customs and taxes.

International shipping rates vary by country, weight and the destination country. All of our shipping prices are calculated automatically based on weight. You will also find some options such as UPS Expedited International and USPS Priority International. If there are any shipping options that you are not seeing but would like to (including DHL or Fedex) please email us at service@bearblend.com and we would be happy to provide a quote for you.

Note: If you are not seeing the shipping options, you will need to add your complete address (including country) first before they become available.

We do take insurance out on every package, so we can file a claim! If it has been over 40 days since your shipment was created, please email service@bearblend.com to begin the process.

Once we know that the package wasn’t received, we will contact the insurance agency to give them all the necessary information. There is a small survey for you to fill out, confirming that you never received the package. Once you have completed the survey, we can make arrangements for a reshipment or a refund, whichever you prefer!

Import taxes vary from country to country! It is very difficult to ascertain if there will be import taxes, although if you choose DHL, there will absolutely be customs fees and taxes.