Kay Lawliet
I've ordered from here before and I really liked it, but this last order was very disappointing. USPS had marked my order as delivered at the mailbox despite me never having received it. I reached out to the support team of this site and they were a bit frustrating to work with. The replies took quite a while, but they said USPS has been marking packages as delivered before actually delivering, so they asked me to wait a week. When I reached out on Friday, they took days to respond. They did re-send the order, but even the product was underwhelming since all of the blend was loose and hardly any was actually in the paper. I had to try to roll it back, which was pretty tedious after having to wait nearly a month for the order in the first place.